The goal is to find out if the problem is specific to an individual client, the network or a terminal server/Windows server. The easiest way to diagnose this issue is through the process of elimination.įirst, try to establish a session from a client that has been able to successfully connect in the past. Network failureĪ lack of a valid communications path can prevent a client from connecting to a remote desktop session. There are many remote desktop connection problems that administrators may encounter, including network failure, Secure Sockets Layer certificate issues, authentication troubles and capacity limitations.Īs a desktop admin, you can prevent and solve common remote desktop problems by using these tips.
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